Frequently Asked Questions
Find answers to common questions about our services, procedures, and policies.
Fasting is required for specific tests like fasting blood sugar and lipid profile. Generally, an 8–12 hour overnight fast is recommended. You can drink water during the fasting period. Our team will inform you of any fasting requirements when you book your test.
Yes, we provide home sample collection service across Mehsana and nearby areas. You can book a home visit by calling us at +91 98242 09735 or through our WhatsApp booking system. A trained phlebotomist will visit your home at your preferred time.
Reports are delivered via Email and WhatsApp for your convenience. Most routine test reports are available within 24 hours. Specialized tests like cultures may take 48–72 hours. You can also collect hard copies from any of our branches.
We accept Cash, UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, and Net Banking. We also accept payments through select health insurance partners. Please inquire at the branch for insurance-related billing.
Our Main Branch at Radhanpur Road, Mehsana operates 24/7 for emergencies and routine tests. All other branches operate from 7:00 AM to 9:00 PM, Monday through Sunday. Sample collection timings may vary — morning collections are recommended for fasting tests.
Akshar Pathology Laboratory follows strict quality control protocols with internal and external quality assessments. We use fully automated analyzers from leading global manufacturers to ensure the highest accuracy in every report. Our lab is committed to maintaining error-free diagnostics.
Absolutely! You can book tests for your entire family in a single appointment. We offer family health checkup packages at discounted rates. Contact us to customize a package for your family's needs.
Yes, our Main Branch at Radhanpur Road operates 24/7 and provides emergency testing services. Critical tests like Dengue, Malaria, CBC, and blood grouping are available round the clock. Results for emergency tests are prioritized for faster delivery.
We follow stringent safety protocols including the use of disposable needles and syringes, proper sterilization of equipment, hand hygiene practices, and safe disposal of biomedical waste. Our phlebotomists are trained in infection prevention and control.
You can reach us via phone at +91 98242 09735, email at Aksharlabmehsana@gmail.com, or visit any of our 6+ branches across Mehsana, Vadnagar, and Kadi. You can also message us directly on WhatsApp for quick assistance.
Still Have Questions?
Our team is ready to help. Reach out via any of the channels below.